Terms and Conditions
EEU Store / Currency in Euros
PRICES: Prices are listed in Euro and are sales tax inclusive (IVA) for all purchase made inside the EEC. Prices displayed do not include shipping and handling fees.
For any purchases made outside the EEC, the purchaser agrees to act as the importer of the product. Custom duties, local taxes, right to import taxes or state taxes arriving at the delivery destination, will be the responsibility of the purchaser and are not included in the price of the product. These fees are not affiliated with DANWARDWEAR.COM and are the responsibility of the purchaser to ensure the payments to the local authorities.
We reserve the right to modify prices of our products at any time. All invoices will reflect the prices indicated at the time of the order subject to availability.
ORDER: When ordering for the first time, the purchaser must create an online account with updated personal information. Once the order is completed and received and its contents confirmed, the sales contract will be deemed in effect. By completing the order process, the purchaser has confirmed that the Sales Terms and Conditions have been read and accepted. By sending the order form by electronic means, the purchaser thereby unconditionally accepts to respect the agreement with DANWARD Srl and the General Sales Terms and Conditions.
CONFIRMATION: Upon completion of the order, the purchaser will receive an automated Order Confirmation generated by our system. At this time the sales contract is deem in effect.
AVAILABILTY: All products sold on line are subject to availability. When ordering, please be sure to verify each article in our cart for reference, color and size.
DELIVERY: The on line sales of products featured on the website are intended for personal use of customers worldwide. The cost of importation, local taxes, duties are the responsibility of the purchaser who is in fact, the importer of all purchase items. It is the responsibility of the purchaser to inform him/herself regarding local tax and duties in their region.
DELIVERY AND COST: All orders will be processed within 2 days of receipt of the electronic order. At check out, the system will calculate the cost of the shipment based on the geographic location, volume, weight of the delivery, as well as the speed in which the purchaser has chosen to receive the goods.
Deliveries will be made via DHL. Neither DANWARD Srl, nor DHL will be liable for any failure to deliver as a result of incorrect address or data entered into the system. Request for delivery to PO Boxes cannot be accepted. Delivery conditions made be affected by social/political events in different regions for the world. If deliver is not possible in a certain region, the purchaser will be refunded and the order will be cancelled.
Shipping cost are a factor of volume, weight, and geographic location.
We have simplified our shipping cost as follows:
Service |
Cost* |
Conditions |
|
Central Europe |
Standard |
13-22 Euros |
4-8 days |
Northern / Eastern Europe |
Standard | 16-35 Euros | 4-8 days |
*Final rates are dependent on weight of order
All customs fees, if applicable, will be the responsibility of the purchaser.
Goods will be delivered directly to the purchaser who should be verify the contents and condition of the delivery vs. order. Signing the delivery slip constitutes confirmation that the order has been fulfilled. In the event that the order is incomplete or items are damage, the purchaser should refuse the delivery and note on the delivery slip his/her motive for refusal.
If you are not present at the time of the delivery, a notice will be left or you will be contacted via email and you will be asked to contact the carrier to fix a delivery time. After three attempts have been made and the delivery has been unsuccessful, the transport company will return the goods to DANWARD Srl, and the cost of the returning of the goods will be billed to the purchaser. The payment will be deduced from the refund due to the purchaser.
PAYMENTS: All order displaced in the EEU are expressed in Euros and are sales tax inclusive (22% IVA). DANWARD Srl. Accounts are held at BNL in Florence Italy and payment are secured using PayPal payment system or by standard credit card. Information regarding PayPal services are available at www.paypal.com. All information exchanged for the purpose of processing a payment will be encrypted. This data cannot be detected, intercepted or used by a third party. This data will not be stored in our IT system. The purchaser’s account will only be debited once the payment for the order has been confirmed and will only be for the value of the shipped plus IVA and shipping charges. For further information, please contact info@danwardwear.com
RETURNS AND EXCHANGES: DANWARD Srl, is committed to providing the highest quality product possible. If you are not satisfied with your order, or if there is a sizing issue, we would be happy to exchange of refund the products concerned. Cost of returning items will be the responsibility of the purchaser. Exchange or refunds must be made within 7 days of delivery. Items requested to be returned or exchanged, must be in the original condition and packaging. Worn items will not be exchanged unless deemed faulty by DANWARD. Items purchased on sale or discounted are not refundable.
Request to return an item should be sent to info@danwardwear.com with a short description of the reason for the return or exchange. Once received, DANWARD will determine how to handle the return and will provide the address of the appropriate warehouse where the goods should be sent.
Refund requests when granted, will be for the purchase price of the item and the outbound delivery cost. The return delivery cost will be borne by the purchaser. No returns are accepted on discounted items. For these items only exchanges or credit notes will be issues.
Exchange requests will be subject to the product availability. DANWARD will issue a refund to the purchaser in the event that the price of the item in exchange is less than the original purchased item. The cost of returning the item(s) will be borne by the purchaser. Outbound shipping cost of the exchanged item will be borne by DANWARD.
INFORMATION AND CONTACT: Please address all enquires to info@danwardwear.com. We will response within 24 hours. Our headquarters are located Italy, CET.
INTELLECTUAL PROPERTY: All illustrations, images, text and works on the website www.danwardwear.com are under copyright protection and worldwide intellectual property laws. Accordingly and in accordance with the Code of Intellectual Property, only private use of the website is permitted. Any other use, without the consent of DANWARD will be deemed counterfeit and sanctioned under the Code of Intellectual Property.
RESPONSIBILITY: The products offered are in conformity with Italy law. The purchaser is responsible for ensuring that the purchases and imported products from our site conform with local laws. Photographs and text illustrating the products are not contractual. DANWARD will not be held responsible for any errors as depicted in photography or text. DANWARD will not be held in breech of contract due to products being out of stock, acts of nature, or strikes (of postal services, communications, or methods of transportation). DANWARD will not incur any responsibility for consequential damages due to resent, trading loss, loss of profit, loss of chance, damages or expenses. Bond hypertexts can return towards other sites that cite DANWARDWEAR.COM. DANWARD Srl is released of any responsibility if the content of these sites would contravene the legal and lawful provision in force.
LAW / LEGAL: The current sales contract is subject to Italian Law. In the event of legal action, Italian courts will be used.
CONFIDENTIALITY: DANWARD is committed to not revealing any personal or confidential client information. All client information is deemed confidential and only used for internal purposes of processing your order as well as to establish communications between DANWARDWEAR.COM and its customers.
Customers will be given the opportunity to subscribe to DANWARDWEAR newsletter. All confidential customer information will remain internal and will be used for the express purpose of reinforcing and personalizing communications between the customer and DANWARDWEAR.COM
In accordance with Italy Law, customers have the right to access, correct, and oppose personal data concerning themselves. To request personal data please send a email to info@danwardwear.com, or letter to DANWARD Srl, Via Duca D’Aosta 16, 50129 Firenze, indicated your first and last name and address.